User Guide
This page will guide you through the steps to get the most out of our site. Our easy-to-understand explanations of the features and procedures allow Japanese textile suppliers and buyers to carry out transactions smoothly.
STEP 1
Registration
Buyer Account Registration
Registering a free Buyer Account is necessary to use the features of our site (Time required: 1 minute). After registering, you will be able to contact suppliers directly, request swatches, negotiate directly, and more. We will also send you the latest information about new textiles, sales, and other great deals in emails.
STEP 2
Search for Suppliers and Fabrics
Search for Japanese Textiles
Once you have registered your Buyer Account, you can start searching for textiles. You can easily search for high-quality Japanese fabrics by category, material, or keyword to find something you like. Choose from a wide range of suppliers, each with their own areas of expertise, and find the ideal supplier and textile to meet your needs.
| Stock | Textiles that are kept in stock. These can be purchased in small lots when needed. |
|---|---|
| Special Order | Because this is a made-to-order material, production lots and delivery schedules are required. Please contact suppliers via messages. |
| Surplus Fabric | Because the fabric is considered defective it can be bought at low prices. Conditions vary depending on the textile so please contact suppliers via messages. |
| Archives | Get design inspiration from our treasured textile records with some fabrics dating back over 100 years. Some fabrics are not available in swatches so please contact suppliers via messages. |
| Fabric Texture | Fabric Texture data can be bought from our sister site Kizi. These fabrics can be visualized realistically on 3D fashion software, such as CLO or Browzwear. |
If You Can't Find the Fabric You Want
By contacting suppliers directly with a reference photo of the textile you are searching for, they can show you fabrics that are closest in texture and appearance to what you are looking for.
STEP 3
Contact Suppliers
Inquires with Suppliers & Considering Purchases
When you find a textile that interests you, you can request a swatch using the Swatch Request button. Or, you can contact suppliers directly to get more information about fabrics or request a quote. There are varieties of price ranges and types depending on the supplier, so contact other suppliers to find your ideal textile. Messages are automatically translated so you can communicate in your native language.
STEP 4
Order Directly from Suppliers
Transactions and How to Pay
Once you have decided on the textile you want, negotiate the price with the supplier directly and proceed with the purchase. In addition to buying directly, it is possible to make purchases by providing the product number to a trading company or sales agent. Our site does not charge brokerage fees on purchases so there is no need to worry about that. Please be aware that purchases cannot be made on this website, so arrangements for payment and shipping must be negotiated directly between the buyer and supplier.
Notes on Purchasing & Payments
Purchasing Procedure
Our website does not carry out procedures for the purchasing of fabrics. The final terms and conditions of purchasing and shipping must be negotiated between the textile supplier and the buyer directly. Textile suppliers and buyers communicate directly through messages to decide on transaction conditions and details related to the purchase (price, stock, delivery schedule, etc.).
About Payment Methods
There is no payment system on our website. Please discuss suitable payment methods (bank transfer, PayPal, Stripe, etc.) with the textile supplier directly and come to an agreement. Because our site is not involved with payment in any way, you are required to negotiate directly with the other party regarding the payment method, fees, exchange rates, and so on.
Precautions & Safe Transactions
We recommend using a trusted payment method and confirm the transaction details before proceeding. Please keep a copy of the contract and evidence of payment in case any issues occur.
About Limitations of Support
Our site is not involved in the purchasing or payment at all and cannot be held responsible for any issues that may occur. However, we may provide support and advice if necessary.
FAQ
Yes, it’s completely free to use! Feel free to give it a try with confidence.
Generally, we offer free shipping for swatches. However, in cases of large swatch requests, insufficient brand information, or international shipping, you may be required to cover the shipping costs.
Fabric manufacturers handle a wide variety of fabrics, so it may not be possible to list everything. Start by sending a message to a relevant supplier with a reference photo attached. Providing specific details will help the supplier suggest the most suitable fabric for your needs. You’re likely to find the perfect match!
No need to worry! Our messaging system is equipped with ChatGPT 4.0’s AI translation feature. Simply input your native language, and it will automatically be translated into Japanese. You can communicate smoothly without any language barriers.
Yes, it’s possible. No handling fees will be added to the fabric cost, so you can proceed with standard business transactions regardless of the route you choose. To facilitate smoother communication, we recommend informing the supplier with a message such as, “We have an inquiry from [Company Name]. Please assist accordingly.”
Yes, it is possible. There is a dedicated feature where you can specify this preference when requesting swatches. Once you set it up, you can proceed smoothly without direct interactions with suppliers. Rest assured, the process will be handled seamlessly.
No need to worry! Messages are automatically translated, so you can communicate in your native language. Feel free to contact suppliers in your preferred language.
An archive refers to fabrics that can still be produced but are not available fabric cut for one garment, as well as antique fabrics that are over 100 years old. Please note that swatch requests may not be possible for some of these fabrics. For more details, please contact the supplier directly.
Yes, it’s possible. You can add a new shipping address through the address book on My Page. When requesting a swatch, you can select the desired address from the registered options.
Yes, you can. The shipping status can be viewed in your Swatch Request History. All necessary information is readily available, ensuring a smooth and stress-free experience.
Yes, by registering as a member, you will receive emails with updates on new arrivals and sale items. Sale items often include great deals, so it’s first-come, first-served! You can easily manage your email preferences through My Page.
Support Inquiries
If you have questions or concerns, please contact us.